Privacy Policy

Effective Date: July 1st, 2025

Last Updated: July 18th, 2025

Welcome to Tech Next Is (TNI) privacy policy. We collect, use, and protect your personal data. This privacy policy explains what we gather, why we use it, and how you can control it.

1. Information We Collect

1.1 Information You Provide Directly

Contact Details: Name, email address, phone number, company name (via contact forms or newsletter sign‑ups).

Payment Information: Billing name, credit/debit card details, and billing address when you purchase any premium services.

User Content: Any feedback, comments, or files you voluntarily upload to our site.

1.2 Automatically Collected Data

Usage Data: IP address, browser type and version, pages viewed, time spent on pages, and referral URLs.

Cookies & Tracking Technologies:

Essential Cookies: Session cookies required for site functionality.

Analytics Cookies: Google Analytics (for reporting site usage), retained for 24 months.

Behavioral Cookies: Hotjar (for heatmaps and session recordings), retained for 12 months.

2. How We Use Your Data

We use your information to:

Deliver Services: Process transactions, provide access to our premium services, and send service-related updates.

Communicate With You: Respond to inquiries, send newsletters, and notify you about important changes.

Improve Our Site: Analyze usage patterns to optimize content, features, and advertising solutions.

Marketing & Promotions: With your consent, send targeted promotions and special offers.

Legal & Security: Comply with legal obligations, prevent fraud, and protect our rights and property.

3. Legal Bases for Processing (GDPR)

If you reside in the European Economic Area, we rely on the following lawful bases:

Consent: For newsletters and marketing communications.

Performance of a Contract: To deliver the services you request.

Legal Obligation: To comply with applicable laws and regulations.

Legitimate Interests: To improve our website, protect security, and prevent fraud, provided we balance those interests against your rights.

4. Your Privacy Rights

4.1 European Residents (GDPR)

Access: You can request a copy of your personal data.

Rectification: Ask us to correct inaccurate or incomplete data.

Erasure (“Right to Be Forgotten”): Request deletion of your data where we have no overriding legal basis to retain it.

Restriction of Processing: Ask us to limit how we use your data.

Data Portability: Receive your data in a structured, commonly used format.

Object: Object to our processing based on legitimate interests or direct marketing.

4.2 California Residents (CCPA/CPRA)

Right to Know: Request disclosure of the categories and specific pieces of personal information we’ve collected.

Right to Delete: Ask us to delete your personal information (with certain exceptions).

Non‑Discrimination: We will not discriminate against you for exercising any of these rights.

Right to Opt‑Out: Opt out of the sale or sharing of your personal data.

To submit a request under GDPR or CCPA, email us at privacy@technextis.com. We will respond within the timeframes required by law.

5. Data Retention

Contact Form Submissions: Retained for 36 months.

Payment & Billing Records: Retained for 7 years for tax and accounting purposes.

Analytics & Usage Data: Retained for 24 months (Google Analytics) and 12 months (Hotjar).

After these periods, we permanently delete or anonymize your data.

6. Third‑Party Services

We partner with the following providers to operate our site and services:

Google Analytics & Tag Manager: Site analytics and performance tracking.

Hotjar: User behavior insights (heatmaps, session recordings).

Each provider adheres to strict privacy standards. We encourage you to review their privacy policies for more details.

7. Security

We implement industry‑standard technical and organizational measures to protect your data, including encryption (HTTPS/TLS), regular security audits, and restricted access controls. However, no method of transmission over the Internet is 100% secure.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child under 16, please contact us at privacy@technextis.com so we can promptly delete it.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date above and, if the changes are significant, provide a more prominent notice (e.g., email notification or banner).

10. Links to Other Policies

  • Cookie Policy

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, Please contact us:

Email: privacy@technextis.com

Thank you for trusting Tech Next Is (TNI) with your data. We are committed to respecting and protecting your privacy.